Four reasons credit unions should modernize member communication

first_imgWith today’s world gone so fully digital, there has never been a more relevant time to elevate the discussion on effective communication.After all, the growth, success and loyalty of members to your credit union can rise and fall with your ability to communicate. When it comes to your communication strategies, you need to ask yourself the right questions.Do members hear from you at the right times, through the best avenues of delivery?Is your communication personalized, informative and helpful? Is it often enough?Are you using a customer communication management system to streamline communications? Importantly, is that system cost effective and easy to use?At bottom, are you creating an experience that is remarkable and differentiating?The purpose of effectively communicating with your members is adding value to their ongoing experiences, to make their interactions and choices easier. Effective communication centers on presenting the right message to the right people at the right time, in a consistent cadence that meets member needs. This post is currently collecting data… This is placeholder text continue reading »center_img ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

Sterling misses Liverpool training

first_img Sterling, 20, has been the subject of two failed bids from Manchester City this summer, believed to have been worth up to £30million and £40million. The player, who has two years remaining on his contract at Anfield, rejected an offer of a new £100,000-per-week deal earlier this year. It is understood that Sterling spoke to manager Brendan Rodgers this week and informed him that he did not want to travel on the pre-season tour. Rodgers and his squad are due to fly out on Sunday ahead of their first friendly against a Thai All Stars side in Bangkok next Tuesday. Since reports of Sterling’s tour request emerged, a mobile phone number purportedly of the player’s has been posted online with disgruntled fans encouraged to use it to send abusive messages. The club have not commented on whether the number is genuine. The Sterling saga is becoming increasingly acrimonious with the player seemingly intent on forcing through a move. City have maintained a silence on the issue but it is claimed they could be preparing another bid of around £50million. Former Liverpool defender Jamie Carragher believes the way the whole affair is playing out could be causing long-lasting damage to Sterling’s standing. “He’s starting to get a reputation that could be hard to rid himself of in the future,” Carragher wrote on www.kicca.com. “Are Man City fans looking at the situation and thinking this could be us in a few years? “I think this situation will only make Liverpool more determined to get the fee they feel Raheem is worth rather than caving in to Raheem’s and Man City’s wishes.” Liverpool winger Raheem Sterling did not report for training on Wednesday citing illness, Press Association Sport understands. Press Associationcenter_img The development comes following reports that the unsettled England international requested not to participate in the club’s pre-season tour of the Far East and Australia. Liverpool began pre-season training this week but it is believed Sterling telephoned on Wednesday morning to say that he was unwell. The club have not commented on the situation. last_img read more