Four reasons credit unions should modernize member communication

first_imgWith today’s world gone so fully digital, there has never been a more relevant time to elevate the discussion on effective communication.After all, the growth, success and loyalty of members to your credit union can rise and fall with your ability to communicate. When it comes to your communication strategies, you need to ask yourself the right questions.Do members hear from you at the right times, through the best avenues of delivery?Is your communication personalized, informative and helpful? Is it often enough?Are you using a customer communication management system to streamline communications? Importantly, is that system cost effective and easy to use?At bottom, are you creating an experience that is remarkable and differentiating?The purpose of effectively communicating with your members is adding value to their ongoing experiences, to make their interactions and choices easier. Effective communication centers on presenting the right message to the right people at the right time, in a consistent cadence that meets member needs. This post is currently collecting data… This is placeholder text continue reading »center_img ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

Indian Premier League IPL 2019 KKR vs DC Highlights: Delhi Capitals win by 7 wickets, Shikhar remains not out

first_img For all the Latest Sports News News, Indian Premier League News, Download News Nation Android and iOS Mobile Apps. New Delhi: Andre Russell’s big-hitting prowess will be pitted against Kagiso Rabada’s inch-perfect yorkers for the second time when Kolkata Kight Riders face Delhi Capitals in a return-leg fixture of the IPL at the Eden Gardens on Friday. Away from the match, the spotlight will also fall on where former KKR and India captain Sourav Ganguly sits during the match. Ganguly will be a ‘visitor’ at his ‘home’ ground of Eden Gardens as he is currently donning the advisor’s hat in the Delhi franchise, which has drawn ‘conflict-of-interest’ charges against him.     Second in the IPL table with eight points from six matches, KKR’s season so far has been a Russell show with the Jamaican amassing 257 runs from five innings, out of which 150 have come in sixes alone. (LIVE SCORECARD)Highlights: # Delhi Capitals win by 7 wickets, Dhawan misses century# SIX! by Colin Ingram and Shikhar Dhawan misses his maiden IPL century# FOUR! by Ingram to Piyush Chawla# With just two overs left, Delhi Capitals needs 12 runs to win and Shikhar Dhawan requires 5 runs for the century # Nitish Rana scalps Rishabh Pant at 46, Delhi loses their third wicket# With 14 runs off the over, Delhi Capitals are 162/2 after 17 overs# Now a SIX! by Rishabh Pant # FOUR! by Rishabh Pant to Andre Russell # Shikhar Dhawan has entered into the 90s now, DC 148/2 after 16 overs# Two boundaries off the over, DC are 130/2 after 14 overs # 13 runs added to the total, Delhi Capitals are 118/2 after 13 overs# FOUR! by Shikhar Dhawan to Ferguson# With just 7 runs of the over, Delhi Capitals are 105/2 after 12 overs# An expensive over by Kuldeep Yadav with 10 runs, DC are 98/2 after 11 overs# First SIX by Rishabh Pant# FOUR! by Shikhar Dhawan and also brings up his fifty# Only 3 runs added to the total, DC are 75/2 after 9 overs# With boundary on the last ball, DC are 72/2 after 8 overs# After 7 overs, Delhi Capitals are 62/2 with Pant and Dhawan out in the middle# With the end of PowerPlay, DC are 57/2 with Rishabh Pant and Shikhar Dhawan at crease # Russell picks Shreyas Iyer’s wicket, Delhi Capital loses its second wicket# After 5 overs, Delhi Capitals are 55/1 with Shreyas Iyer and Shikhar Dhawan out in the middle # Shreyas Iyer hits FOUR to get off the mark # With three boundaries in the over, Delhi Capitals are 45/1 after 4 overs # FOUR! Wide edge and slip misses, the ball races towards the boundary # FOUR! by Shikhar Dhawan on first ball of 4th over# Delhi Capitals are 32/1 after 3 overs# OUT! Prithvi Shaw departs at 14, Prasidh takes the wicket# Kolkata Knight Riders’ innings comes to an end at 178/7 after 10 runs from the last over# Carlos Brathwaite departs at 6, KKR loses their 7th wicket# Kolkata Knight Riders are 168/6 after 19 overs # Piyush Chawla gets off the mark with a boundary# Chris Morris picks Andre Russell’s wicket# With runs 16 added to the total, Kolkata Knight Riders are 160/5 after 18 overs with Russell and Brathwaite at crease# Again SIX! by Andre Russell# SIX! by Andre the Giant# Dinesh Karthik GONE, Rabada takes his second, KKR are 122/5# After 15 overs, Kolkata Knight Riders are 122/4 with Andre Russell and Dinesh Karthik at crease# Keemo Paul scalps Shubhman Gill’s wicket, Kolkata loses its fourth wicket # 16 runs added to the total, KKR are 111/3 after 14 overs # SIX! again by Shubhman Gill to Axar Patel # After 13 overs, KKR are 95/3 with Andre Russell and Shubman Gill at crease# Nitish Rana departs at 11, Chris Morris takes the wicket, KKR is 93/3# Shubman Gill gets his 2nd fifty# With just 5 runs added on board, KKR are 77/2 after 11 overs # After 10 overs, Kolkata Knight Riders are 72/2 with Shubman Gill (39) and Nitish Rana (3) out in the middle# OUT! Rabada takes Robin Uthappa’s wicket, KKR loses its second # Only 4 runs in the over, KKR is 62/1 after 8 overs# SIX! by Uthappa to long-on, KKR 51/1 after 6.2 overs# After 5 overs, Kolkata Knight Riders are 40/1 with Gill (21) and Uthappa (18) at crease# With three boundaries in the over, KKR is 29/ 1 after 4 overs# FOUR! Uthappa to Rabada# With just five runs added to the total, KKR is 16/1 after 3 overs# After 2 overs, Kolkata Knight Riders are 11/1 with Shubman Gill and Robin Uthappa at crease# FOUR! Shubman Gill gets off the mark with a boundary # It’s a MAIDEN! by Ishant Sharma, KKR 0/1 after 1 over# OUT! The very first ball of Ishant Sharma to Joe Denly, bowled!# Kolkata Knight Riders Playing XI includes Joe Denly, Robin Uthappa, Nitish Rana, Dinesh Karthik(w/c), Shubman Gill, Andre Russell, Carlos Brathwaite, Piyush Chawla, Kuldeep Yadav, Lockie Ferguson, Prasidh Krishna# Delhi Capitals Playing XI includes Prithvi Shaw, Shikhar Dhawan, Shreyas Iyer(c), Rishabh Pant(w), Colin Ingram, Chris Morris, Axar Patel, Rahul Tewatia, Keemo Paul, Kagiso Rabada, Ishant Sharma# Delhi Capitals won the toss and chose to field last_img read more

Heisler: Springtime in Clipper Nation with the last, best and only local hope

first_imgSpringtime in Clipper Nation for Southern California.It has come to this … again … the Clippers as local fans’ last, best and only hope.Winter still belongs to the Lakers here, or did as long as they had Kobe Bryant, to his very last game April 13, 2016, a date that will live forever in fans’ hearts.Spring belongs to the Clippers these days. Newsroom GuidelinesNews TipsContact UsReport an Error If the Lakers still rule local hearts and minds, it was never more shown more clearly than last week when we went from Bryant’s magical finale to the subdued-by-contrast Game 1 of the Clipper-Portland series three nights later.ESPN’s Jay Adande noted the last game of the season felt like the marquee game. The playoff opener felt like the letdown.That’s what the Lakers have done to the Clippers.Not only are the Lakers measured against their own standards so that only championships count, the Clippers are measured against the same standards.The Clippers have made the playoffs the last five seasons … more than they did in their first 27 here and their six in San Diego combined.They reached the second round in three of the four and figure to make it four of five.Of course, who cares if the Clippers merely transcend their own woeful standards?Also, if you’re coming off last spring when you were one win from the West Finals, with a 19-point lead late in the third quarter of Game 6 in Houston … and then blew the whole thing … it doesn’t feel like such a triumph.To their credit, the Clippers are right back where they were last spring.Some good teams are boring. The Clippers are not only fundamentally solid ‑ No. 6 in offensive efficiency, tied for No. 4 in defensive efficiency—but spectacular.They stopped carrying on about Lob City when Coach Doc Rivers arrived but they still toss the ball over the basket to see how high DeAndre Jordan and Blake Griffin can jump to jam it.They were inspiration to boot this season, finishing No. 4 in the West as unsung players like Luc Mbah a Moute, Cole Aldrich, Pablo Prigioni and Wesley Johnson made up for losing Griffin.Of course, when your human highlight reel is out from Christmas to April Fool’s Day … after breaking his hand punching out the equipment manager … it doesn’t feel like such a coup, either.Face it, this was some terrible NBA season around here.— Bryant starts out looking like he can’t hit water from a boat.— The Lakers say they’re dedicating the season, not to rebuilding and hope, but to Kobe and nostalgia. In other words, they’re writing it off, whether Kobe can hit water from a boat or not.— Laker fans pine for Byron Scott to start D’Angelo Russell.— Russell shows just how young he is, recording Nick Young’s confessions in a video that winds up on the internet, prompting teammates to shun D’Angelo.— Griffin goes out Dec. 26 with a torn tendon in his quad suffered in the Christmas victory over the Lakers.(The Clippers are 16-3 the last five seasons against the Lakers who haven’t beaten them since Oct. 27, 2013.)— Griffin, nearing his return, breaks a bone in his hand Jan. 24, punching his little buddy, Matias Testi.— With a four-game suspension tacked on, Blake is out until April 3.Amazingly, the Clippers went 30-15 without Griffin. The role players brought in by Rivers made a mighty contribution, even after dumping Josh Smith and Lance Stephenson who lived down to their reputations.If Doc is on the hook for moves that didn’t work (letting Darren Collison go to sign Spencer Hawes, Hedo Turkoglu, Jared Dudley, et al.), this became the most cohesive, if least celebrated, of his three Clipper teams.Now all the Clippers have to do is finish off Portland and see if they can fell a giant ‑ Golden State, which would presumably await in the second round ‑ so someone around here will know they’re alive.Mark Heisler has written an NBA column since 1991 and was honored with the Naismith Hall of Fame’s Curt Gowdy Award in 2006.center_img No, really. Assuming you’re still following the NBA here, the Clippers are all you have left.The Clippers are actually legit – the NBA’s No. 2 team over the last five seasons, if one of its most anonymous.Only the Spurs at 292-102 had a better record than the Clippers’ 262-132 with Golden State at 261-133.The winningest team in the East was Miami at 251-143.Just to show how tilted the local landscape has been, the Lakers were 151-243.last_img read more

Could Lakers land Phoenix’s Goran Dragic in free agent market?

first_img“I’m really happy here in Phoenix and they have given me everything I have ever dreamed,” Dragic said in an interview with Los Angeles Newspaper Group. “I feel like I’m at home here. But I’ll explore my options.”Would one of those options include the Lakers? “It’s not just L.A. I think it’s everybody,” Dragic said. “Back in Europe, there are bad teams financially and teams that aren’t organized. But every team in the NBA is a good organization.”But not every team has Kobe Bryant, who currently plans to play the final year of his contract for the 2015-16 season. “Any player that is one of the best players in the league would be cool to play with. Kobe is a legend,” Dragic said “I know how awesome it is to be around those superstars. If you’re patient enough and you listen, you learn a lot.” Newsroom GuidelinesNews TipsContact UsReport an Error Although Lakers coach Byron Scott views Dragic out of the top-five in NBA point guards, he still gushed about Dragic’s lethal outside shooting and driving abilities. Dragic has ranked seventh among shooting guards in scoring (16.9 points per game), second in field-goal shooting (50.9 percent) and ninth in assists (4.1). Dragic has fulfilled that job description despite mixing between playing off-the-ball and sharing ball-handling duties with Eric Bledsoe and Isaiah Thomas.“I’ve been more patient and I feel more comfortable,” Dragic said. “You never know who’s going to get the ball and who’s going to push and who’s going to run. That messes up the opponent because you have three ball handlers. Sometimes it’s tough to stay in front of them.”Meanwhile, the Lakers are on pace to finish with their worst record in L.A. franchise history. Among the many reasons involves the team’s poor point guard play. Contracts will expire for Ronnie Price and Jeremy Lin, a tandem that ranks 27th out of 30 NBA teams in point guard production in points (16.3), 22nd in field-goal shooting (40.8 percent) and 20th in assists (8.1). Steve Nash will presumably retire, a storied 19-year career with two NBA MVP awards and a third-place standing on the league’s assist mark slightly soiled because of a season-ending back injury. The Lakers will owe Phoenix their first-round pick this season if they finish above the bottom five stemming from the Nash trade in 2012. That deal paved the way for Dragic to return to the Suns as their starting point guard after spending the previous two seasons in Houston. “When he went to L.A., I think everyone expected he would be the real Steve Nash. Unfortunately with all the injuries he had, he couldn’t show the people in L.A. that,” Dragic said. “That’s the hardest part for any athlete, including Steve. You want to play. But you can’t because your body doesn’t allow you to anymore.”Dragic reported Nash sounded in positive spirits after talking to him about a month-and-half ago. “He’s relaxing,” Dragic said. “He’s finding different things than basketball. That’s a good thing to do. After your career, you need to know what you’re going to do.”Yet, Nash has sparked criticism for his prolonged absence from the Lakers with one year left on his contract. “Steve was always here with the team,” Dragic said. “It’s really tough to say something, though, because I don’t know the situation.”Instead, Dragic reflected on how Nash helped him, including how to shorten his dribbles, running pick-and-rolls and eating healthy. “I kept wondering, ‘How does this guy eat?’” said Dragic, who noticed Nash’s diet often involved salad, chicken and rice. “When I started talking to Steve, he told me if I wanted to play as long that I would have to start eating healthy.”Dragic soaked in enough of Nash’s feedback to become a key reserve in the Suns’ run to the 2010 Western Conference Finals against the Lakers. That featured a contentious matchup with former Lakers guard and Slovenian rival Sasha Vujacic, something Dragic said “the media hyped.” Instead, Dragic reflected on why the Suns lost to the Lakers in six games.“Kobe,” Dragic said. “I remember we were all watching tape and we said, ‘Grant Hill plays such amazing defense on Kobe and he still scores over him.’ He’s that kind of player that can always make tough shots. Unfortunately, he made every shot against us.”Bryant and Dragic will try to provide that threat tonight for their respective teams. Nearly six months await before finding out whether they can provide that job description wearing the same purple and gold uniform. Staff writer Chris Trevino contributed to this reportcenter_img PHOENIX — The moment seems far away, leaving Phoenix Suns guard Goran Dragic preferring to focus on the challenges that immediately face him.Dragic has spent the 2014-15 season both adapting and thriving in the Suns’ unconventional and lethal three-guard offense. The Suns (24-18) host the Lakers (12-29) Monday at U.S. Airways Center in what represents a three-month fight to secure a Western Conference playoff spot. Yet, Dragic will soon experience something perhaps more challenging than when the native Slovenian arrived to the NBA after the San Antonio Spurs selected him 45th overall in 2008 before trading his draft rights to the Suns. Then, Dragic struggled both with speaking English and adapting to a physically intimidating league he never experienced in Europe. Shortly before July 1, Dragic will opt out of his $7.5 million player option with the Suns to become an unrestricted free agent. Then, Dragic will learn how much his third-team All-NBA honor, 2014 Most Improved Player award and crafty playmaking will attract on the open market, something he said will force him to make “the toughest decision in my life.” last_img read more